IOM Case Management System Feb 2026

{"Introduction":null,"Background":null,"Purpose":null,"User Base":"In the medium term, system admin - under 10, Case Manager - 40-60, Supervisor – 10-20.\nNumber of vetted employers – perhaps 20-50? – for their direct access to search anonymized profiles. \nPartner with other vetted employers – again, perhaps 20-50? - for direct access to vacancies posted on their websites. \nThe number of potential applicants in the system would reflect the database numbers mentioned (~250,000 records in the short or medium term).","Go-Live/Launch Timeline":null,"Hosting":null,"Legacy System":null,"Data Migration":null,"Reporting & analytics":null,"Maintenance Support":null,"Initial Contract Term":null,"Estimated Budget by State":null,"Integrations":null,"Pricing":null,"Offshore resources":null,"Submission Method":null,"Sub-contract":null,"MWBE/SDVOB":null,"Postproduction Warranty":null,"Digital Signature":null,"Help Desk":null,"Source Code Escrow":null,"Folder Link":"https://drive.google.com/drive/folders/1N8CXsM6jprxI7yPux1eLh0687O5SCD_0?usp=sharing"}

• Cardinality Solution will be hosted on AWS Government Cloud for the production instance.
• AWS Hosting includes one production and four non-production instances - Development, Integration Testing, UAT and Staging
• Cardinality SaaS license includes - Yearly 2 upgrades, monthly hot fixes and L2 Support.
• All resources would be based out of the United States
• The Cardinality SaaS license cost is provided for up to 100 internal users, 100 external users and upto citizens users 250,000.
• Cardinality will leverage the Docusign licenses of the Agency for e-signature
• The Operations & Maintenance Phase is assumed to start after the DDI phase of 12 months followed by 1 months Hypercare.
• Cardinality will provide a mobile responsive application. Development of a mobile app is not part of scope of work
• Cardinality will not provide Helpdesk support during the Operations & Maintenance Phase