{"Introduction":"The Agency is seeking a Contractor with a proven record of providing licensure, survey, investigation, and case management systems with similar requirements, has successfully implemented similar systems in other governmental organizations, and has a clear implementation and support plan. The Contractor must provide project management, change management, documentation, training, technical assistance and warranty support to ensure a smooth transition to the new System.","Scope of Work":"\"Stage 1:\nFacility Profile and Provider Portal\nLicensure and Certification\nFacility Bed Tracking\nStage 2:\nSurvey, Desk Review, and Plans of Correction\nEnforcement\nStage 3:\nCase Management (Complaints/Incidents, ANM)\nCertificate of Need\nNurse Aid Training Facility and Program Certification (NATCEP)\nStage 4:\nScheduling\nInfant and Maternal Death Tracking\"","Minimum Qualifications":"Scored Requirement # 1: The Contractor must have deployed a System as described in this RFP (or similar System) within the last 60 months, which includes certification or licensing in at least one U.S. State or territory for a government organization (state or municipality), in a production environment for at least 24 months.","User Base":"There are approximately 4,635 facilities actively licensed in the State of Ohio currently, and the Agency processes approximately 4,500 applications of various types (i.e., licensure, certification, changes in bed counts, facility expansions) per year. For those facilities, the State performs approximately 11,700 surveys of various types per year. The State tracks cases self-reported by facilities and the public in two different systems currently, approximately 27,000 per year. For the System to be able to be compliant with the reporting and tracking of data going back at least seven years, the Contractor’s database must have the capacity to support the relevant number of records as well as any data and record keeping associated with follow-up case management. \nStakeholders accessing the current CALS System include health care facilities, clinical laboratories, training providers, other State agencies, and specified Agency personnel. Currently there are 260 active users of the system, but this number will increase with improved web-based capabilities","Go-Live/Launch Timeline":"the effective date stated in the Contract through September 30, 2029","Hosting":"Any cloud is OK but existing systems are running on Azure so we can propose Azure","Legacy System":"\"1) Certification and Licensure System (CALS) - Supported business processes - Licensure and Certification;\nSurveys, Desk Reviews, and Plans of Correction; Enforcement; Self-Reported Incidents; Certificate of Need; and Nurse Aid Training Facility and Program Certification (NATCEP).\n2) Enhanced Information Dissemination & Collection System (EIDC)\n3) Complaint Tracking System (CTS)\n4) Survey action and communication for Acute and Continuing Care (ACC)\n\nSystem: LTC Facility Management System (Legacy Replacement)\"","Data Migration":"\"Data to be migrated from \n1) CMS Aspen \n2) CMS IQIES\n3) Kronos Time Keeping System\n4) Geocoding via DAS permissions\n5) 7 years of historical data from CALS plus docs\n6) 700GB structured + ~2TB unstructured, ~1.2 M PDFs\"\nThe Contractor’s System must have the ability to exchange data and/or integrate with the following systems: federal CMS databases ASPEN and iQIES, State of Ohio Single Sign-on (identity provider via OH|ID), CBOSS (State of Ohio e-payment provider), State of Ohio Innovate Ohio Platform (IOP) Data Lake (upload data files for analytics and collaboration), State of Ohio myOhio/Kronos for tracking of approved leave (for scheduling module only), State of Ohio Administrative Knowledge System (OAKS) for accounts receivable and payable processing, OneSpan e-Sign (for electronic signatures), and any other relevant system.","Reporting & analytics":"\"1) Infant and Maternal Death Tracking report\n2) Facility Bed Tracking report\n3) Survey Reports\n4) Self Reported Incident Reports\n5) Configurable User Dashboards for individual users based on their roles. Users should be able to query and create new dashboards, set favorite queries, list views or reports\n6) Environment Security Scan reports annually - Environment Maintenance\n7) Project Management Reports\"","Maintenance Support":"Yes","Submission Method":"Offerors must submit their Proposals electronically in OhioBuys before the noted time on the Proposal due date","Proposal Page Limit":"NA","Initial Contract Term":"Estimated start date is May 2025 (Q&A). Once awarded, the term of the Contract will be from the effective date stated in the Contract through September 30, 2029.The State may solely renew this Contract at its discretion for a period of one month. Any further renewals will be by mutual agreement between the Contractor and the State. The cumulative time of all mutual renewals may not exceed four years.","Estimated Budget by State":"NA","Resource":"Can vendors utilize offshore resources for configuration/customization, cloud maintenance, report generation, COTS testing, and Maintenance & Operations (M&O), provided all data resides in the U.S.?\tNo. As a cabinet agency, ODH is bound by Executive Order 2019-12D.","Key Personnel":"(1) Project Manager, (2) Functional Lead, (3) Technical Lead and (4) Operations Lead.","Warranty":"If this Contract involves software as a Deliverable, then, on acceptance and for 12 months after the date of acceptance of any Deliverable that includes software, the Contractor warrants as to all software developed","E-Signature":"The Contractor’s System must utilize the state’s e-signature application OneSpan e-Sign, for electronic signatures. \nSignatures must be allowed in both the app and via a mobile device.","Sub-contracting":"The Contractor’s full-time regular employees must perform at least 70% of the work required to complete the project. The Contractor may use its personnel or subcontractor personnel to meet the remaining % 30% of the work.","Mobile Support & Functionalities":"1. Responsive design, pages to get displayed in mobile devices responsively.\n2. On-site inspections using mobile devices possible"}
Assumptions
- Cardinality Solution will be hosted on Azure State Cloud for production, UAT and Staging/Training instances
- Azure Hosting by Cardinality includes non-production instances - Development, Integration Testing.
- The Cardinality Saas license cost is provided for upto 300 staff users and 5000 other users.
- Cardinality will leverage the OneSpan e-Sign licenses of the Agency for e-signature.
- Cardinality will leverage the licenses of the Agency for Tableau, Azure Data Factory and Azure API Management
- Cardinality SaaS license includes - Yearly 2 upgrades, monthly hot fixes and level 3 support
- All resources will be based out of the US
- Cardinality will deliver a mobile responsive solution. Mobile application development is not part of scope of work.
- Price is given only for Stage - 1 of scope of work of the RFP